Account is temporarily locked

by YellowSocks362
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Account is temporarily locked

★★★ Newbie

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
I want to talk about something you don't mention above: Error code 4975
How accessible is the current experience? I can use parts of it
Summarize what in the product is difficult to use. The multiplayer
How is this making it more difficult? Can't access it cuz my account is locked
How can we reproduce this experience? Unlock my account

When I try to sign in it says my account has been locked. It then gives me the error code 4975. Is there no contact number for BF2 or do I have to wait 3 days for a email?

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Accepted Solution

Re: Account is temporarily locked

Community Manager (retired)

Hey @YellowSocks362 

 

I'm afraid that's not something that we will be able to solve on the forum Embarrassed

 

Could you please reach out to our live support at EA Help? Our game advisers should be able to investigate your account and assist you further.

 

Thanks!

/Ataashi

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Message 2 of 2 (2,085 Views)

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Re: Account is temporarily locked

Community Manager (retired)

Hey @YellowSocks362 

 

I'm afraid that's not something that we will be able to solve on the forum Embarrassed

 

Could you please reach out to our live support at EA Help? Our game advisers should be able to investigate your account and assist you further.

 

Thanks!

/Ataashi

Message 2 of 2 (2,086 Views)