Account is limited and I cannot access to the online servers [ Edited ]

[beeezoli]

So where is the option??? There is no option for linking the account to ea as I said.

[MLGWarPigglez]

having the same problem

[beeezoli]

Who cares here? The problem is here since release for 9 days. And they still didnt help us. Time to move on to forza or any other racing game.

[Taerrin]

@beeezoli Eh, they've requested logs, and so far only what, two people have actually posted it and I'm one of them? The sample size of logs vs the sample size of what's going on may not be enough to pin point it. There are upwards of hundreds of thousands of lines of code, and it's usually only a handful that cause the problem, and you can't always just ctr+f that stuff xD

And to your comment from previously, not everyone working in the troubleshooting department is paid "really" well. You're confusing the workers with the CEOs xD

[beeezoli]

I don't have logs... Maybe I am stupid.

[Mercenary4232]

If you open your start bar and type %appdata% it will open the Appdata folder to the "roaming" folder. Go up one level to AppData > Local > Origin > Logs.  Hope that helps. The downside is attaching the logs here. Would be nice to know what specific log will help. I was unable to attach a compressed folder :/ 

[Mercenary4232]

Hey @EA_Kent , I'm unable to attach a .zip compressed folder, and can only attach 3 .txt files per reply. Is there a more targeted log I can I attach or a way to attach a compressed folder? Would love to send logs, but multiple replies seems to be the only way. I'd rather not spam the forum with logs. 

[Azrael316FDG]

@Mercenary4232 Hi, you can attach a RAR file, its how I sent my log files.

[Mercenary4232]

Thanks @Azrael316FDG .

@EA_Kent Logs as requested.

Edit: Latest logs from Origin are labeled Logs_new.rar

Logs_new.rar

[thesiddler15]

@EA_Barry I'm having the problem now

14:54 Wednesday, 9 March 2022 (CET)