June 2018
I need help with my account. It's been hacked before two days (attached files). I managed to change password and login again. I m lucky that i can login but the drawback is that there is added a security question in russian! The e-mails are in Greek... A little quick translation...
First attachement: SUBJECT New connection from another PC:
Your email has been use for a new PC connection.
If you dont recognize this action please continue with these actions....
Second attachement: SUBJECT Your e-mail has been changed
Your e-mail has been changed and replaced with...
If you haven't done any changes please continue with these actions...
Please I need help... Thank you very much (P.S: I am not included in contact support countries, I live in GR and my username is not that dim-dumb99)
Solved! Go to Solution.
June 2018
Hi @Byritsitsi
follow the steps and contacting a game advisor
https://help.ea.com/en/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
/Liz
June 2018
Hi @Byritsitsi
follow the steps and contacting a game advisor
https://help.ea.com/en/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
/Liz
June 2018
@Byritsitsi Were you able to get sorted and gain access to your account again?
June 2018
Luckily yes. There was an excellent assistant/contact support employee (Rishav) who helped me out. Everything went through smoothly and I gained full access to my account as previously! Thanks all.
June 2018
@Byritsitsi Great to hear, enjoy your gaming.