Account hacked

by Deppax
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Original Post

Accepted Solution

Account hacked

★★★ Newbie

Log into my account and my account is not there, its been replaced by something else,  i must have hacked or something. I have screenshots of my Alley code and player ID. I did send help request on EA support with pictures but i get no response what so ever. 

Message 1 of 2 (302 Views)

Accepted Solution

Re: Account hacked

Community Manager

@Deppax I would recommend reaching out to an advisor for further assistance with your account, as we cannot assist with this on the forums. 

 

  • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.   
  • Twitter - Select the message icon to get assistance   
  • Facebook - You can select the 'send message' option on the accounts home page    

 


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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


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Message 2 of 2 (277 Views)

All Replies

Re: Account hacked

Community Manager

@Deppax I would recommend reaching out to an advisor for further assistance with your account, as we cannot assist with this on the forums. 

 

  • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.   
  • Twitter - Select the message icon to get assistance   
  • Facebook - You can select the 'send message' option on the accounts home page    

 


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 2 of 2 (278 Views)