March 2021
We can't discuss the details of your account here. It looks like a case was submitted, but you also pulled it out of the queue by updating it. So, ToS won't see it and be able to perform their investigation. You should contact an advisor and have them get the case back in the appropriate queue. Try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support.
March 2021
So do I need to create a new case?
March 2021
You can do that or contact an advisor and have them put the case in the appropriate queue.
April 2021
Hello there my fifa ultimate team account was disabled because of my name i put countless hours into this game and alot of money so can u please fix it
April 2021
May 2021
Yea no you guys need to figure your * out