Account disabled

by iPhoenixV1
Reply

Original Post

Re: Account disabled

Community Manager

@jonnyluther96 

 

We can't discuss the details of your account here. It looks like a case was submitted, but you also pulled it out of the queue by updating it. So, ToS won't see it and be able to perform their investigation. You should contact an advisor and have them get the case back in the appropriate queue. Try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support.

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Message 21 of 26 (766 Views)

Re: Account disabled

★ Novice

So do I need to create a new case?

Message 22 of 26 (761 Views)

Re: Account disabled

Community Manager

@jonnyluther96 

 

You can do that or contact an advisor and have them put the case in the appropriate queue.

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Message 23 of 26 (753 Views)

Re: Account disabled

★★★★★ Newbie

Hello there my fifa ultimate team account was disabled because of my name i put countless hours into this game and alot of money so can u please fix it

Message 24 of 26 (678 Views)

Re: Account disabled

Community Manager

Hello, @tommyquinn07 

 

For help with banned accounts, please see the following article. Thanks!

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Message 25 of 26 (674 Views)

Re: Account disabled

★★★★★ Newbie

Yea no you guys need to figure your * out 

Message 26 of 26 (564 Views)