Account disabled

[njlk2404]

So because my account is disabled and I'm trying to access my * so I can update my information. But God forbid you guys have good customer support. 

I shouldn't have to take months for this issue to be resolved.

[EA_Aljo · Accepted solution]

Hi there, @njlk2404 

You should be able to contact an advisor for help with updating your account. Unless action has been taken on it by Terms of Service. They will be a lot more limited then. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

[EA_Aljo · Accepted solution]

Hi there, @njlk2404 

You should be able to contact an advisor for help with updating your account. Unless action has been taken on it by Terms of Service. They will be a lot more limited then. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!