July 2016
For EA accounts, the following link is the only avenue, just wanted to mention as it is not been linked in this thread previously.
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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September 2018
i had the same, did call thim 2x, but they not give the games back i bought. They even did get money for this month they did collect that. i feel robed from mine games where i did pay alot for.