April 2020
I logged in a few days ago and got an account ban for “repeat offenses” . Which is strange because I have never had a single offense. Also says I will receive an email regarding the ban which hasn’t been received.
i opened a ticket 3 says ago with customer support which also hasn’t been answered.
after spending over $1000 on this game I would like an answer.
thanks.
April 2020
Hey @Jahosefat,
please reach out to CG_LucifersDaddy from the main forums. He handles all bans.
By clicking the link you can message him directly: https://forums.galaxy-of-heroes.starwars.ea.com/messages/add/CG_LucifersDaddy
Regards.
April 2020
No reply from him. How long does this take?
April 2020
Hey @Jahosefat,
I am sorry for the delay. It may take a few days depending on the current number of cases.
There’s nothing we can do from here to speed up the process .
April 2020
No worries, thank you.
April 2020