I have not played SWTOR in a number of years so I do not have my physical security key generator. I know my SWTOR display name and password but I cannot get past that page to log into my account because of not having a security code. I can log into my EA/Origin account just fine. I have my physical box still with my product key to prove I own the account.
Part of the problem may be that my SWTOR account is associated with an old Hotmail account that does not exist anymore. I use Gmail for everything, which my EA/Origin account is setup with my Gmail account. I emailed support a while ago but have not heard anything, not even a bounce back confirming they received my email. Anyone else have a suggestion or success in resolving this type of issue?
Hey there! I'm afraid that if it does not let you remove your Security Key per this guide you'll have to wait for a response from support, which is currently averaging 10 days per this post. I hope your issue gets resolved soon!