Account Is Disabled

[DoGGyDM]

Please Help me!

My account Is Disabled.Why?

[EA_Kent · Accepted solution]

Hi @DoGGyDM, 

I'm afraid this isn't something we can help with here on Answers HQ. Please reach out to the Terms of Service team so they can review your account. 

For more information on how to set up a case with them check out the EA Help website. 

[EA_Kent · Accepted solution]

Hi @DoGGyDM, 

I'm afraid this isn't something we can help with here on Answers HQ. Please reach out to the Terms of Service team so they can review your account. 

For more information on how to set up a case with them check out the EA Help website. 

[DoGGyDM]

Hi,

My case is still IN PROGRESS.Why???

[EA_Kent]

@DoGGyDM 

The Terms of Service team reviews cases as they come in. If they are working through a lot of cases their investigation may take some time. Unfortunately we don't have a way to see exactly how long that might be, but the TOS team will get back to you as soon as they can. 

[NRG_MCHA-FISHY]

@EA_Kent My account is disabled with no reason

[EA_Kent]

Hey @NRG_MCHA-FISHY, 

Please get in touch with the EA Help team when you have the chance so they can take a look at your account. This isn't something we can investigate here on Answers HQ. 

You can find more info on how to set up a case with the team at the EA Help website.