Apex Legends "This account is Invalid"

[EA_Aljo]

Hello, @redwywy13 

What is happening when you try to load into Apex?

[robertirwin88]

Yes I tried that I have been completely locked out of all my online EA games period no matter what I do it’s locked I have access to it all it’s linked on my Xbox but EA won’t do anything about it been trying for over a year

[EA_Aljo]

@robertirwin88 

It looks like it's been a while since you tried getting access to the account. It would be good to reach out to an advisor again to see if they can help. To do that, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!