Account Disabled

[Trey_2420]

Hi,

It says “Your EA account is disabled

Your login credentials might have expired. Good news: all you need to do is reset your password at www.ea.com...”  EA

I have reset my password twice and it still shows up the same thing ever time. My emails are also the same on my xbox and EA account. 

please help!

[EA_Barry · Accepted solution]

@Trey_2420 

I moved this post to the right place.

If you still have an issue with this, then please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[AOD_DieNasty243]

wrong forum mate.  You posted in "Find a Squad PC".  Try emailing EA or Apex support

[Its_Montaa]

@Trey_2420 How did they help or did they?

[Its_Montaa]

@AOD_DieNasty243 What do you mean ?

[EA_Barry · Accepted solution]

@Trey_2420 

I moved this post to the right place.

If you still have an issue with this, then please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[TheSpectre82]

I am getting the same error. Over and over. I have reset my password at least 4 times. You need to update the promt and removed the "Good News" part of it. Its a complete lie!

[blissuicide]

Just gotten this today and spoke to an EA rep. No help at all. They said my email registered on EA is not linked to my ID which i have used to play Apex for the past 2 years. If its not linked, how the hell have I been playing for well over 2 years. Utter bull. Now i dont even know what to do. Not gonna start a new account. Guess deleting this pos game and quit is the only solution. 

[KayDeagh]

Is there a resolution to this then ?

[K1NGHCH40S]

@Trey_2420 Same just happened today and I've reset my password at least 3 different times now EA plz fix this is dumb

[Rymen]

I haven't played since season 5, updated the game today and this screen showed... I've reset my pass twice and its still the same.