November 2020
Hi Support,
Love the game and love what you do at CG and EA.
Was hoping you guys and gals could help me with a booboo.
I was leaning on my phone while watching tele in bed and seriously accidentally purchased a pack with my crystals I do not need. cry.
I was wondering and hoping you guys could reverse the transaction and refund my crystals pretty please with a cherry on top as it does take a while to accumulate them.
Please refer to the screenshots provided of my account and purchase i would Love for you to be able to reverse thanks as you can clearly see I do not need the pack at all I have all those BH and full seven stars. Absolutely not a case of buyers remorse
Lots of love,
Dan
November 2020
Hi @Ipmun can you please get in touch with our Customer Support on the matter? They should be able to make an exception and refund those most valuable crystals.
November 2020