About my Apex account being suddenly blocked

by m2kugod
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About my Apex account being suddenly blocked

★★★ Newbie

Apex I've been playing pretty well lately and then I went on the game today and it was suddenly banned. I don't know why it was banned. I went to the EA website and I didn't see my ban record My computer is new and the computer games have been installed recently. Is the EA ban random? I don't have anything to do with the game and suddenly being banned is really *. That's really disappointing

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Re: About my Apex account being suddenly blocked

Community Manager

@m2kugod 

 

Not all bans will show up in your ban history.

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png

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Re: About my Apex account being suddenly blocked

Community Manager

@m2kugod 

 

Not all bans will show up in your ban history.

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png
Message 2 of 2 (144 Views)
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