About being banned by mistake

[resentment2]

I am an old Chinese player of apex. My English level is very poor, but I still want to tell my story here, I had a very happy game with my friends, but the next day my game was banned, and there was no email about the ban until the next day. I immediately contacted the relevant team, but the result was that I attacked the EA server or used third-party software? But I didn't do anything about it. I invested a lot of time and money in my accountI don't have to take the risk. If I really want to do something, why don't I open a new number? I have complained several times. Now all I get is the automatic reply from the system. I really don't know what to do. I hope someone can help me