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APEX PARTY ISSUES

by HavocPSI
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Accepted Solution

APEX PARTY ISSUES

★★★ Newbie

Cannot join a party when someone invites me. When the dialogue box comes up i push Y and nothing happens the box just fades away

Message 1 of 12 (464 Views)

Accepted Solution

Re: APEX PARTY ISSUES

Community Manager

@MarketJunkie wrote:

It sounds like there's something that's blocking Origin from connecting to some of its online services


Like what?


In a lot of cases it's a security software or firewall. Have you tried adding an exception for Origin in any security software you're using to see if that makes a difference at all? 

 

 

/Kent

Kent.png

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Message 8 of 12 (252 Views)

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Re: APEX PARTY ISSUES

Community Manager

Hi @HavocPSI

 

Is this happening when you're getting invites from people on your friends list, or is it just when someone tries to invite you to squad up after a game? Also, are you playing on Xbox or PC? 

 

 

/Kent

Kent.png
Message 2 of 12 (410 Views)

Re: APEX PARTY ISSUES

★★ Novice

Same problem, when getting invites and when trying to invite people out of my friends list, PC

Message 3 of 12 (332 Views)

Re: APEX PARTY ISSUES

★★ Novice

Also while in the game Origin In-Game green but under the lock "this setting is temporalily disabled due to restricted access mode"

Message 4 of 12 (328 Views)

Re: APEX PARTY ISSUES

Community Manager

@MarketJunkie wrote:

Also while in the game Origin In-Game green but under the lock "this setting is temporalily disabled due to restricted access mode"


Hey @MarketJunkie

 

It sounds like there's something that's blocking Origin from connecting to some of its online services. When you have a chance can you try clearing out the Origin cache to see if that makes any difference at all? If there's a problem with the cached data that may fix this. 

 

For more info on how to clear out the Cache check out the EA Help website. Let me know how that goes when you can. 

 

Thanks!

 

 

/Kent

Kent.png
Message 5 of 12 (293 Views)

Re: APEX PARTY ISSUES

★★ Novice

Hi Kent

 

Already tried to clear cache, didn't help

Message 6 of 12 (287 Views)

Re: APEX PARTY ISSUES

★★ Novice

It sounds like there's something that's blocking Origin from connecting to some of its online services


Like what?

Message 7 of 12 (263 Views)

Re: APEX PARTY ISSUES

Community Manager

@MarketJunkie wrote:

It sounds like there's something that's blocking Origin from connecting to some of its online services


Like what?


In a lot of cases it's a security software or firewall. Have you tried adding an exception for Origin in any security software you're using to see if that makes a difference at all? 

 

 

/Kent

Kent.png
Message 8 of 12 (253 Views)

Re: APEX PARTY ISSUES

★★ Novice

In a lot of cases it's a security software or firewall. Have you tried adding an exception for Origin in any security software you're using to see if that makes a difference at all? 

 

 


I don't have any, windows is just installed, I tried to add an exception in default windows brandmauer, didn't work.

Message 9 of 12 (233 Views)

Re: APEX PARTY ISSUES

★ Novice
@EA_Kent happens only when i get invited by people not in my friend list,ie last match random teammates...
Message 10 of 12 (231 Views)
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