APEX LEGENDS Freezing whole rig during gameplay...

[Rudeboypk]

@The_Tibber
so Im playing right now and after a few rounds my whole computer froze again. lol.... /cry

[Rudeboypk]

ok so hours later same issue, got maybe 6 rounds in and whole rig froze, had to hard reset..

[The_Tibber]

Okay,

@agonor @Rudeboypk 

Lets check over the OS files and do a minor antivirus check.

Then, download and run this: https://www.malwarebytes.com/antirootkit/

do a clean up, and if the antirootkit discovers anything redo the CMD prompt part to repair OS files.

[agonor]

@The_Tibber 

Thanks again. You could say I know my stuff > already did that amongst other things

Today I will start to uninstall the latest (non security) updates on my system, being KB4532693 & KB4534132, and work my way back to no udpates.

Runnning Windows 10 1909.

Will reply here once I find the time to test.

[Rudeboypk]

@The_Tibber

Done, nothing came up. Everything is clean! : )

[The_Tibber]

Cool, ill share this post and see if anyone has any idea's

Would you mind posting a DxDiag for me, so we have some extra info?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Also have you tried repairing the game files?

[The_Tibber]

Another thing to try that just crossed my mind.
Go to: Settings> Apps, then uninstall all your visual redistributables C++.
Then check for windows updates.

Also are your tempratures okay?

[Rudeboypk]

@The_Tibber

Temperatures are fine, ill try that thing you mentioned and get back to you. Thanks.

[Pbonz]

Since season 4, nothing but issues. I have a brand new freakin PC!

[Rudeboypk]

@The_Tibber

Ok I deleted all those C++ and I went to go update but nothing is popping up to update is this normal lol?