Re: APEX ISSUE

by TheRedLion93
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Original Post

APEX ISSUE

★★★ Newbie

Why can't I access my Season, Legends, Load out or store. It won't let me go over to these, the only thing I can go to is Play and Club, I also can't see my legend tokens, crafting metals or my apex coins, I can't open or see any apex pack I get either. why? 

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Re: APEX ISSUE

★ Pro

Typically when we see situations where you no longer have access to prior currencies and unlocks, that means an account has been unlinked or you may be playing on a different platform.

 

If you've unlinked any accounts in the past, re-linking the same account should give access back to your content.

 

Please reach out to support if you run into any trouble with that process. 

 

If you're playing on a different platform but haven't unlinked an account, keep in mind there's currently no cross-progression in Apex. That should be coming later this year, but until then you'd need to continue playing on the same platform to have access to those prior unlocks.

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