AMD Version 0.0, required driver 15.7, i have 18.5.2.

[airtonsenna94]

I have problem with this driver not responding thing, and i can`t start game. It`s also in BF1 and Need for Speed.

How can I solve this? My driver is updated to latest 18.5.2. version 

[EA_Barry · Accepted solution]

@airtonsenna94

Thanks for adding that.

To try to get your RX 560 GPU going, can you first download the drivers you do want:

https://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064

Then download this driver uninstall utility:

https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

Run the driver uninstall, reboot and then run the driver setup file

Let us know how this goes, thanks.

[EA_Barry]

@airtonsenna94

Hey, can you post your Dxdiag report here so we can take a look? Thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[airtonsenna94]

Here is DxDiag

[EA_Barry · Accepted solution]

@airtonsenna94

Thanks for adding that.

To try to get your RX 560 GPU going, can you first download the drivers you do want:

https://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064

Then download this driver uninstall utility:

https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

Run the driver uninstall, reboot and then run the driver setup file

Let us know how this goes, thanks.

[Asilee]

This did not work. All I want to do is play Need for Speed.