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[endersg4ming]

Whenever my son attempts to connect to Xbox live Multiplayer on either BF1 or BF4 he gets the error pictured below (Note:That link does not exist anywhere so thanks EA)

I've never run into this problem with my sons gamer tag on any other EA games including Plants VS Zombies 1 & 2. Today I purchased my son BF1 and BF4.  He has been begging me for ages to allow him to play them and I finally decided he was mature enough to play. I adjusted the parental controls on my family settings for Xbox Live and even with every setting all set to allow mature content/interactions he is still not allowed to connect to battlefield Multiplayer.  This does not affect my gamertag or any other gamertag on the same console only his.

I am baffled and incredibly frustrated.  I just want to play these games with my son and he has my permission why is this such a headache?

[EA_Andy]

Hi @endersg4ming

This is the article the message is referring to. Since you've changed the parental settings has your son signed out and back into this account? I would try that first.

- Andy -