3’s Eliminator Connection Issue
by PhillyPhan83Original Post
I had trouble with those modem/routers in the past. Switching to my own separate modem and router made a huge difference. Just something to consider as it's possible this could improve your connection.
As far as this issue goes, is it only 3s Eliminator where this problem exists?
Unfortunately, we're running out of options here. The only other thing I can think of, and I realize this is a reach, but we have seen instances where a new HDMI cable has helped with connection issues. I assume you've also cleared the alternate MAC address? One other thing you could try is deleting your gamertag off your console and downloading it again.
Don't worry about the HDMI cable then. Since it's new, I doubt there are any issues with it. This is an odd issue for sure. We've seen a similar issue in the past that was caused by the gamerpic. This, obviously, isn't the case here. Unfortunately, I really can't think of what else could be causing this. You're welcome to contact an advisor to see if they have any other suggestions. To do that, you can message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll try to help with this.
You're very welcome. If I can think of anything else, Actually, one other thing I just thought of is that this might be related to the gear you have on. It's a longshot, but have you tried setting all your customizations to default?
Sounds good. If that doesn't help, try getting in touch with an advisor. Hopefully, they'll have some other suggestions. I'm going to be out for a few days, but if I can think of anything else, I'll update here next week.
