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Re: Game keep on crashing with error (engine error)

by Otters_in_Arms
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Original Post

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Accepted Solution

0x887A0006 - DXGI_ERROR_Device_Hung

[ Edited ]

Hi!

 

So, i got this crash now 2 times. (0x887a0006 -DXGI_ERROR_Device_Hung)

First time it was in the tutorial and i was like okey let me just restart.
It could play the tutorial after that and even a couple of games.

Now it crashed again but at the end of the game with only my full squad alive and 1 other player. (frustrating XD )
Are there any solutions for this?

 

All drivers up to date.

Was playing on highest settings.

 

specs:

 

Cpu: Intel core i5-9600k

GPU: NVIDEA Geforce RTX 2070

Motherboard: MAG Z390 Tomahawk Z390

RAM: G.Skill Trident Z RGB 16 GB DDR4

Duo monitor (144hz / 60hz)

Storage. M.2 / HDD


Thanks!

(Btw i love this game \(^-^)/  )

Update I havend crashed anymore after posting this but still want a solution for if i crash again.


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Message 4 of 48 (3,617 Views)

Accepted Solution
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Re: Apex crash   0x887A0006 - DXGI_ERROR_DEVICE_HUNG

[ Edited ]
★★★★ Novice

Just revert your Nvidia drivers to the older ones. This is main problem because of the latest drivers. It's even noted in the changelog Wink

 

[Admin Edit - the NVIDIA driver version 419.17 reports to address this issue. Thanks @Konform103 ]

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Message 24 of 48 (7,538 Views)

All Replies
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Crashing, Multiple Errors

★★★ Newbie

PersistanceReadCopmlete for data storage "Respawn" failed.
0x887A0006 - DXGI_ERROR_DEVICE_HUNG

and others.

Its been one error or problem after another. I LOVE this game but I have issues with it constantly.  Please help me with this.  I've lost so many games that I could have won or been 2nd place because the game crashes.

 

------My Rig------

 

CPU: Intel(R) Core i7-4770K @3.50GHz (8 CPUs) with liquid cooling

MB: Asus Z87-PRO

Ram: Corsair 2x8GB 16 Gigs Vengeance

Graphics: GeForce RTX 2080

Monitor: Asus VG284 144Hz

All SSD Drives


------Things I've tried------


Stopping all other programs.

Turn off Origin Overlay

Fresh install newest drivers.

Run Anti Virus and Malware.

Turn off Shadowplay

Fresh install of game.

Repair game.

 

Message 1 of 48 (3,464 Views)
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Apex Legends crash

★★★ Newbie

I downloaded Apex Legends and i had 0x887a0006 error!! After 2 days this error didnt appeared and my WHOLE pc is crashing everytime Im into the plane and im trying to drop.Help needed!!
GPU: GIGABYTE GTX 1060 Windoforce OC 6GB
CPU: Ryzen 3 2200G 
RAM: 16GB

Message 2 of 48 (3,535 Views)
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Re: Apex Legends crash

★★ Novice

Same problem here but I haven't been getting an error message. 

 

I get full system lock up. 

 

Currently running most graphics on low.

Specs are :

Ryzen 2700x @4.2ghz 

Nvidia gtx 1080 @stock

Plenty of cooling, storage power etc.

 

Tried playing yesterday for a couple hours and must have crashed about 10 times or more. Managed to play out 1 full game from start to win.

Message 3 of 48 (3,511 Views)
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Re: 0x887A0006 - DXGI_ERROR_Device_Hung

★★ Novice

same issue, about half my games crash randomly with DXGI_ERROR_Device_Hung. seems to happen more often in a pre-made party of 3 compared to parties of only 2. 

 

reinstalling drivers doesn't help. clearing temp files / app data doesn't help. changing in game settings doesn't help. 

 

windows 10 home

in game highest graphics settings 

 

cpu: intel core i7-8700k

gpu: nvidia rtx 2080, driver version 418.81

ram: g.skill ripjaws v 16gb ddr4

storage: 500gb samsung 970 evo m2 nvme

mainboard: asus strix z370-f gaming

Message 5 of 48 (3,596 Views)
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Apex Legends crashing

★ Novice

Ever since i downloaded the game i have been crashing.I play for like 5 minutes and the game crashes with the error 0x887A0006 - DXGI_ERROR_DEVICE_HUNG.I searched for solutions and none of them worked, i also installed the game on a SSD but it didn't help, please don't tell me to update my drivers because at the moment im on the newest AMD driver 19.2.1.I'll provide a DxDiag report.

Message 6 of 48 (3,599 Views)
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Game keep on crashing with error (engine error)

★★ Novice

Game keep on crashing , so when i am in the game it is very smooth and all but the game wont stop crashing no matter what i do . i have turn off all the overlay even the origin in game is closed . 

( CRASH HAPPEN RANDOMLY )
ERROR CODE : 0x887A0006 - DXGI_ERROR_DEVICE_HUNG The application's device failed due to badly formed commands sent by the application. This is a design-time issue that should be investigated and fixed.

in game setting : everything the lowest .
resolution : 2560x1440 144hz 

My PC :
MSI GEFORCE RTX 2080 TI GAMING X TRIO
RYZEN 2700X
ASUS CROSSHAIR VII HERO WI-FI
4X8 GB TRIDENT Z RGB 3200MHZ CL 14
SAMSUNG 970 EVO M.2 NVME SSD 1TB

i need help please . 
this game is so addicting 

Message 7 of 48 (3,486 Views)
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Re: Game keep on crashing with error (engine error)

★★★★★ Newbie

I'm having the exact same issue with Apex. I'm noticing this is happening with mainly RTX cards.

Message 8 of 48 (3,471 Views)
Highlighted

Re: Game keep on crashing with error (engine error)

★★ Novice
i know right i see mostly people with this issue is coming from rtx card . its weird
Message 9 of 48 (3,464 Views)
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0x887A0006 + lost all games in my Origin library. This is unacceptable.

[ Edited ]
★ Apprentice

I cannot go 2 minutes in the lobby or in the game without getting booted to desktop with the error shown below.

 

At one point I couldn't even see the error because my screen went black and unresponsive and so did my keyboard, I had to restart my whole PC. I tried again just now, and I got the same error and Origin crashed too and I lost all the games in my library.

Unacceptable.

Message 10 of 48 (3,486 Views)
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