Re: 00000000000E1B22

by Cragg_Hackk
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Accepted Solution

00000000000E1B22

★★★★★ Novice

I've gotten this error each time I simply select the winter express. Crashes to desktop. No workaround has done anything. I have repaired, uninstalled and reinstalled both my drivers and my game. Character does not make a difference. 

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Accepted Solution

Re: 00000000000E1B22

[ Edited ]
★★★★★ Novice

@EA_Kent 

 

Thank you for the forum reference. I did not see any viable options, so I'll just be uninstalling the game and check back in a few months to see if any updates fix it. Thanks anyways!

 

 

For any others looking to this for reference, most of the solutions involved shutting down cores 5 and 6. Good luck.

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Re: 00000000000E1B22

★★★★★ Novice

Same error occurred while playing regular mode. Happened briefly after a  teammate pinged the new zone.

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Re: 00000000000E1B22

★★★★★ Novice

Bump

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Re: 00000000000E1B22

Community Manager

Hey @Cragg_Hackk

 

Could you grab a DxDiag for me when you've got a chance? You can find more information on how to gather that over at the EA Help website

 

When you have the DxDiag please attach it to this conversation, and I'll have a look. 

 

 

/Kent

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Re: 00000000000E1B22

★★★★★ Novice

@EA_Kent 

 

Thanks for responding! I have attached dxdiag to this post.

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Re: 00000000000E1B22

Community Manager

Got it, thanks! I've seen some suggestions from other players who have run into similar issues with AMD FX series CPUs. When you've got a chance I'd recommend trying the steps that other players have suggested over at this thread: 

 

https://answers.ea.com/t5/Technical-Issues/Game-freezes-then-looses-connection-to-server-AMD-FX-6300...

 

That can help out with issues like this on that particular series of processors. 

 

 

/Kent

 

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Message 6 of 7 (398 Views)

Re: 00000000000E1B22

[ Edited ]
★★★★★ Novice

@EA_Kent 

 

Thank you for the forum reference. I did not see any viable options, so I'll just be uninstalling the game and check back in a few months to see if any updates fix it. Thanks anyways!

 

 

For any others looking to this for reference, most of the solutions involved shutting down cores 5 and 6. Good luck.

Message 7 of 7 (389 Views)