yeah..

by whatisignorance
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yeah..

[ Edited ]
★★★ Newbie

I created a sims 3 store account before origin was created, and now somehow my origin isn't connected to my sims 3 account. 

 

http://mypage.thesims3.com/mypage/whatisignorance

 

Thats my account ^ but for whatever reason even though I'm using the exact same email and everything *I have emails from EA to prove my claim* I can't access my account it just askes me to registrate like I never been on the site before.

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Accepted Solution

Re: yeah..

Hero

For everything account related, please contact Customer Support

 

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Beware that there's no longer an Email option

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 2 (122 Views)

All Replies

Re: yeah..

Hero

For everything account related, please contact Customer Support

 

They can be found here: https://help.ea.com/contact-us

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Beware that there's no longer an Email option

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 2 (123 Views)