June 2020
where my sims 4 picture supposed to be at the picture is Flickr and I repair and uninstall and reinstall and date up all my mods and still having this program
June 2020
@LadyT29138 Can you please post a screenshot of what you see?
June 2020
@LadyT29138 That spinning icon usually means the save is corrupted beyond repair, and it's normally caused by mods. But you can try loading a backup save instead.
Please move your entire Mods folder to the desktop and delete localthumbcache.package. Then use the manual method to recover a backup save, as described here:
https://sims4.crinrict.com/eng/2014/09/save-games/#wiederherstellen
June 2020
That didn't work. i delete all my save files and start over and that still didn't help
June 2020
@LadyT29138 Please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop. Open your Origin game library, right-click on the Sims 4 icon, and select Repair. Then launch the game, which will create a new Sims 4 folder. Don't add anything to it yet.
Start a new save, play for a bit, save, quit, open the game again, and see whether you can still play that save. If you can, then try moving one of the backup saves from before into the new user data folder. Again, don't add anything else aside from the one save you're testing.
June 2020
try everything and still will not work
June 2020
@LadyT29138 Does the new save work?
June 2020
June 2020
@LadyT29138 Please clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Then restart your computer, and repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. Go into Documents\Electronic Arts and move the Sims 4 folder to the desktop, or delete it if it doesn't have anything you want in it. (You may need to change its name to move it to the desktop, if your old folder is still there.) Try to start another new save, and let me know whether it works.