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where do i find the serial code from a steam download

by ecb89
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Original Post

where do i find the serial code from a steam download

★★★ Newbie

i downloaded sims 3 off of steam a year or so ago. n im just now finally getting to register my game with ea website.  i cant find the serial code that i got when i first downloaded it ... does anyone kno where i can find it ?

Message 1 of 27 (31,010 Views)

Re: where do i find the serial code from a steam download

[ Edited ]
Hero (Retired)

if it's still in the steam library try right click the game icon view CD key

 

edit to a link to an FAQ  http://answers.ea.com/t5/The-Sims-3/FAQ-Steam-VS-Origin-VS-Discs/td-p/3135440

Message 2 of 27 (30,964 Views)

Re: where do i find the serial code from a steam download

★★★★★ Newbie

This does not work for me it’s too long!?!

Message 3 of 27 (25,896 Views)

Re: where do i find the serial code from a steam download

@galaxycookie300  Do you mean that the code is longer than the Sims 3 Store or Origin allows?  You want the option to "register a game," which requires 20 characters, rather than "redeem a code," which only requires 16.  The first option is for the base game and its packs; the second is for bonus content.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 27 (25,878 Views)

Re: where do i find the serial code from a steam download

★★★★★ Newbie

I figured it out but when I click register it brings me to the “it looks like you already have an account...ect.” But I go put in the password and it doesn’t work then I click forgot password and it asks me to sing in again I have been trying to figure this out for almost a year now and at this point I’m ready to just give up...

Message 5 of 27 (25,865 Views)

Re: where do i find the serial code from a steam download

@galaxycookie300  Try clearing all of your browser caches, and then see if you can reset your password.  The store site is usually more reliable than Origin, but sometimes it acts up and doesn't cooperate for a couple of days.  If you've ever signed in while playing, either at the launcher or Main Menu, it's also a good idea to clear your Internet Explorer cache, as TS3 uses it for some purposes.

 

clear IE cache:  https://kb.wisc.edu/page.php?id=15141

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 6 of 27 (25,844 Views)

Re: where do i find the serial code from a steam download

★★★ Newbie

what did you do to figure it out???

Message 7 of 27 (25,618 Views)

Re: where do i find the serial code from a steam download

@Lyric156  What exactly do you need help with?  If you're looking for the Steam CD keys, the original response has a helpful screenshot.  These codes are 20 characters long and can be registered to your account either in Origin or the Sims 3 Store.  For the store, be sure to click on "register a game" rather than "redeem a code."

 

If there's something else, please post back describing precisely what isn't working for you.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 8 of 27 (25,609 Views)

Re: where do i find the serial code from a steam download

★★★ Newbie

Sims 3 on steam does not have a CD code

Message 9 of 27 (23,820 Views)

Re: where do i find the serial code from a steam download

@UsuallyMusic01  Steam does in fact provide what it calls "CD keys" for the base game and each pack you own.  The keys are product codes that can be registered in Origin the same way disc codes can; these codes can be found in your Steam game library:

 

Steam CD key.png

 

If you click on "CD key" (shown in red), a popup appears with the codes.

 

In case it matters to anyone, these codes cannot be seen in mac OS.  Steam doesn't even show the category.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 10 of 27 (23,814 Views)
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