@SGUYY_11 The setup in Steam has changed a bit. Now you need to click the gear icon (in the red box below), then Manage > CD Keys.
@wired4sims When did you buy the game, or do you only have an EA Play subscription for Sims 3? I just loaded my Steam library and can still see my CD keys, but I've owned the game for three years. More recently, there was an issue with Steam keys and EA Play which led to... I guess Steam pulling the keys? I'm not sure what the official stance is, but it would help if you let me know when and how you got the game.
Hi, I am having the same problem I have had mine since Feb 2020 but having the same problem, it's not giving me an option for CD Key. I did not download it from a CD, but purchased and downloaded directly from Steam. I am looking to download some extras from EA and have created an EA account now but it is asking me for my game's serial number. Not sure how to get around it. Help appreciated.
@littlegamingdoll This is an unfortunate side effect of a recent change to the way Steam handles CD keys for EA products. I don't know whether it will work, but you could try contacting Steam support and asking for the key directly.
If that doesn't help, please let me know, and I'll ask someone from EA what else can be done. This isn't the way Sims 3 on Steam is supposed to work, so hopefully there's another approach to retrieving your product key.
unfortunately, i cant find the cd code for just the base game. any idea where that is? i have a whole lot of other cds, but not the base game.
@DerPestd0kt0r Please let me know whether you end up getting the CD key from EA support. If not, maybe there's something else to do here; I'll ask around.
@thatwhichisi I was under the impression that Steam support was supposed to provide the base game CD key if it was requested. That didn't work for the other recent poster, but you can try asking and see if you get a different outcome. Otherwise, try contacting EA customer support instead.
March - last edited March
I have the same Problem btw. I just bought the game on steam and have no CD-Key. Has anyone who had the same problem already gotten his cd-ey?