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where do i find my registration code.. cannot find in email for sims 3

by Murbey1313
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where do i find my registration code.. cannot find in email for sims 3

★★ Newbie

I just downloaded Sims 3 from Origin and am in the process of installation, but I've reached the registration page and cannot find where to get the registration code. Where do I look for it?

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Re: where do i find my registration code.. cannot find in email for sims 3

[ Edited ]
Hero (Retired)

right-click on the Sims 3 icon and choose view game details

 

edit to add further information just in case  http://answers.ea.com/t5/The-Sims-3/INFO-How-to-Register-The-Sims-3/m-p/387162

 

If in the event you need to contact support http://help.ea.com/en/contact-us/new/

 

 

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Re: where do i find my registration code.. cannot find in email for sims 3

[ Edited ]
Hero (Retired)

right-click on the Sims 3 icon and choose view game details

 

edit to add further information just in case  http://answers.ea.com/t5/The-Sims-3/INFO-How-to-Register-The-Sims-3/m-p/387162

 

If in the event you need to contact support http://help.ea.com/en/contact-us/new/

 

 

Message 2 of 7 (452 Views)
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Re: where do i find my registration code.. cannot find in email for sims 3

★★ Novice

this still does not help me. how do I get the code?

Message 3 of 7 (247 Views)
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Re: where do i find my registration code.. cannot find in email for sims 3

@mangotangooff  If you bought the game through Origin - open Origin - click Origin in the upper right - click EA account and billing - click order history - click the plus + - the code should be there. What game/pack are you looking for?

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I do not work for EA or associated with EA other then helping other users in the forums.
Message 4 of 7 (221 Views)
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Re: where do i find my registration code.. cannot find in email for sims 3

★★ Novice

I got it fixed but thanks anyway! @roberta591

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Re: where do i find my registration code.. cannot find in email for sims 3

★★ Newbie

how did you get it fixed? I cannot contact their support team because they have limited hours for the COVID-19 virus. is there any other way? 

 

Message 6 of 7 (110 Views)
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Re: where do i find my registration code.. cannot find in email for sims 3

@tytom00  Open your Origin game library, right-click on the Sims 3 icon, and select Game Properties.  You should see the CD key there.  But you shouldn't need the code to run the game.  Origin is supposed to authenticate the install by itself.  If you are being asked for the code, there might be an issue with your install, or your account.

 

You can still contact EA customer support for a live chat session any time between 9 am and midnight UTC.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
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