Re: when i want to register my sims 3 my product key is invalid

by EA_Kristi
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when i want to register my sims 3 my product key is invalid

★★★ Newbie

i have the sims 3  but my disc is broken and when i want to download it from the official sims 3 website it says that my serialnumber is invalid.

What can i do?

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Re: when i want to register my sims 3 my product key is invalid

EA Staff

@shauntj07 Are you trying to download the base game or some expansions? If so, have you tried the download from Origin client? Please make sure to log in to Origin client using the same account you originally redeemed the games product code under.

 

Let us know how you get on!

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Re: when i want to register my sims 3 my product key is invalid

EA Staff

@shauntj07 Are you trying to download the base game or some expansions? If so, have you tried the download from Origin client? Please make sure to log in to Origin client using the same account you originally redeemed the games product code under.

 

Let us know how you get on!

Message 2 of 2 (130 Views)