when i click a button it doesnt work and I cant see my sim profile pic [ Edited ]

[butterman1960]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? newest
What expansions, game packs, and stuff packs do you have installed? everything
Steps: How can we find the bug ourselves? when u go into the game you cant click on anything
What happens when the bug occurs? i go into the game and cant click on anything
What do you expect to see? i should see my sims picture and be able to click things
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. the new patch it happened

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Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? newest
What expansions, game packs, and stuff packs do you have installed? everything
Steps: How can we find the bug ourselves? when u go into the game you cant click on anything
What happens when the bug occurs? i go into the game and cant click on anything
What do you expect to see? i should see my sims picture and be able to click things
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. the new patch it happened

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[crinrict]

Hi @butterman1960 

moved your post to tech for troubleshooting

Sounds like an outdated mod issue.

Custom content can get outdated with patches. If it works when you remove your mods folder, then one or more mods/cc is no longer compatible with the game and you have to find those. Use the 50/50 method: http://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content

[butterman1960]

@crinrict it was working fine for the longest time but the suddenly it started doing this and i havent gotten new mods recently

[crinrict]

@butterman1960 Mods/cc get outdated with patches and need an update.

Try without and see if it works.