September 2019
i got a huge problem with my Origin and The Sims 4. first thing i noticed was the game start. when i tried to open my sims game, origin freezed. and i had to restart my whole computer- didn't think much of it at first. new updates can be a little messy at first. but now it's almost like winning the lottery if i even get to the frontscreen in the sims 4- as we all know... it's 1 in a million...
last night i uninstalled the sims. and re-installed it again. it worked fine until i closed the game, and guess what! i'm doing the same metod again right now.
i use mods, yes i do.
but, here's the funny -or not- thing, i remove all my CC and mods. from the "mods" map and the "tray map. so nothing is left then the original content.
it still won't work...
for the last week i have been doing way to much effort trying to make it work.
- open the sims 4,
~ wait until the -game start- screen turns white
- close the game.
- move all custom content, tray & mods.
- unistall the sims.
- remove the whole game from the computer
- re-install the sims.
- open the game
~ let it be until the white screen comes up
- click on something else (spotify, chrome ect)
- click the half-page-window button
~ wait until the plombob-screen comes up ( that ONLY shows up when i do this annoying little trick)
- close the game again.
- move back All CC, to both tray and the mod folders
- re-start the game once again.
- click on (spotify, chrome ect)
- smaller the page so i can see when it starts.
~ wait until you finally reach the main game screen, and then play.
- do the same process the next time...
pretty much? yeah. and it only takes 2 and a half hours to do.
why i'm posting this is pretty clear. i can't waste so much time when i really shouldn't be in need of putting 30min on it.
it's your work the give the players what they paid for. not working? well it's your responsabillity to fix it! i didn't pay $44 for something thats not working.
i paid 499:- sek for it. 1 dollar is 9,40 swedish crowns. and that's a lot!
so please fix it.
gets really stressy after awhile, hope you understand
also i pray google translate will be able to help you understand everything. thanks!
September 2019
@nisseliy02 Can you please try the following exactly as listed without skipping any steps, and not re-add any of the Mods or CC and let me know if this issue returns?
If it was Mods/CC: If this fixes the issue I would recommend that you check with the Mod and CC creators to see if there are any known issues with their Mod/CC clashing with the recent update and if so do they have an updated Mod/CC that will address the changes in the game's code from the update. You can then re-add your updated Mods/CC one at a time to see if one was conflicting with the function/causing the glitch - but do not re-add the old config file from the old mods folder, as it is possible for it to have become corrupted also.
Let us know how it goes. Thanks!