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Re: update failed on sims 4

by bluefirejin
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update failed on sims 4

★★★★★ Novice

i keep trying to update the sims 4 as requested but when it finishes updating a message comes up update failed,you cant play the game without this update so what are you supposed to do.

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Accepted Solution

Re: update failed on sims 4

★★★★★ Novice

I sorted the problem by uninstalling the sims and origin.

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Re: update failed on sims 4

★★ Novice

Same problem here! Can't play without the update, but you can't install the update :-(

Message 2 of 6 (206 Views)
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Re: update failed on sims 4

★★★ Novice

I always seem to have some kind of problem when it comes to updates or expansions for The Sims 4. This is such a pain. I love this game but have very little time to play.

Message 3 of 6 (188 Views)

Re: update failed on sims 4

★★★★★ Novice

EA want to get this sorted once and for all,i think theres a lot of people fed up with all the issues this game is causing.

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Re: update failed on sims 4

Community Manager

Hey, to start with please ensure that your Origin is running as an administrator. Also, please ensure that your anti-virus/firewall software aren't restricting Origin. 


A Clean Boot may help: http://help.ea.com/uk/article/how-to-clean-boot-your-pc/

Message 5 of 6 (138 Views)

Re: update failed on sims 4

★★★★★ Novice

I sorted the problem by uninstalling the sims and origin.

Message 6 of 6 (114 Views)
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