I bought Sims 4 and after a few months it stopped working when i open the games library on origin The Sims 4 picture is faded and so is its play button how do i fix this?
Give these a try:
The game is grayed out in Origin
First you need to check if your payment has gone through. Unless your order says fulfilled, you won't be able to download. If you have issues with your payment, you'll need to contact a game advisor.
I do not work for EA