May 2017
I currently have 2 Origin accounts...
1 with The Sims 4 downloaded and playable.
1 HAD The Sims 3, The Sims 4 CAS demo, Lara Croft and Simcity.
When i log into my second account and try to play The Sims 3 (which i just redownloaded onto this computer and played not even 2 days ago) there is nothing there, no sims, no lara, no nothing. i clicked on filter already and it shows me the sims 4 cas demo but i cant locate the already downloaded sims 3......HELP!
ALSO ! i can find the files on my laptop for the sims 3 but origin will not bring it up to open it.....
May 2017
Contact support for this they may be able to assist you with merging the accounts
contact CS via live chat
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser