Help us improve Answers HQ! Take Survey No, Thanks

Re: the sims 3

by rumbutter
Reply

Original Post

the sims 3

★★★★ Newbie

I currently have 2 Origin accounts...

1 with The Sims 4 downloaded and playable.

1  HAD The Sims 3, The Sims 4 CAS demo, Lara Croft and Simcity.

When i log into my second account and try to play The Sims 3 (which i just redownloaded onto this computer and played not even 2 days ago) there is nothing there, no sims, no lara, no nothing. i clicked on filter already and it shows me the sims 4 cas demo but i cant locate the already downloaded sims 3......HELP!

 

ALSO ! i can find the files on my laptop for the sims 3 but origin will not bring it up to open it.....

Message 1 of 2 (44 Views)
Highlighted

Re: the sims 3

Hero (Retired)

Contact support for this they may be able to assist you with merging the accounts

 

contact CS via live chat


1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser

Message 2 of 2 (34 Views)
sims-four-characters

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help