Re: the sims 3 keeps crashing windows 7 ultimate

by crinrict
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Original Post

Re: the sims 3 keeps crashing windows 7 ultimate

Hero

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

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Also is this just one game or does it happen when you start  a fresh savegame ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 11 of 14 (142 Views)

Re: the sims 3 keeps crashing windows 7 ultimate

★★ Novice

i havent got a options.ini file i go to D:\Program Files\Origin Games\The Sims 3 all i see are _Installer Caches Game Gamedata Mods Support Thumbnails i dont see nothing else apart from that do you think it might be the disc ?

Message 12 of 14 (139 Views)

Re: the sims 3 keeps crashing windows 7 ultimate

★★ Novice

i havnt tried a fresh new save game

Message 13 of 14 (132 Views)

Re: the sims 3 keeps crashing windows 7 ultimate

Hero

You're checking the wrong folder. Do NOT change anything in programs. You need to check the documents folder.

 

And yes, see if you have the same issue on a new savegame.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 14 of 14 (121 Views)