the sims 3 cant download custom content

[gemsaidshutup]

cant download custom content

[gemsaidshutup]

wont let me install custom content just showing red bar

[SandArcher]

@gemsaidshutup what's the error message? 

Are you updated to 1.67? To check, open the game launcher and look in the left hand corner. The digits there should read 1.67 - if they don't, download the super patch here: http://answers.ea.com/t5/The-Sims-3/FAQ-Current-Patch-1-67-Manual-links-and-more/td-p/67858

Please explain what's happening