the game doesn't open anymore and says missing files

by wilbautanais
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Original Post

the game doesn't open anymore and says missing files

★★★ Newbie

Hey,

So I've played the sims 4 for about a year now and everything was going well, until about a week or two ago I couldn't open the game anymore, and I don't know what the problem is, when I try to open it it says that there are files missing, bur I didn't do anything, it was just like this one day when I wanted to play. And the problem is probably not with my CC because the last time I had downloaded CC's the game worked perfectly. I have been looking at tons and tons of forums and stuff like that to find answers but nothing works. What should I do? 

Thanks in advance

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Re: the game doesn't open anymore and says missing files

@wilbautanais  Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.

 

If that doesn't help, clear Origin's cache and repair again.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

If that doesn't help either, please let me know what antivirus you use.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (114 Views)