system error when buying simpoints

[footballfreak69]

i tried to purchase simpoints my credit card info was correct but it said there was a system error and told me to try again later. I did but it still didnt work whats going and when will it be fixed?:mansad:

[rumbutter]

clear the internet cache and try switch browsers to IE or firefox

or contact CS to see if they can assist  with purchase and or see what is going on

if in the event you do need to contact CS here's how

 http://eahelp.ea.com/en/contact-us/new/

or

1. https://help.ea.com/contact-us  2.Set your language to US at the bottom  3.Describe your issue with a few words  4.Select Product: The Sims 3  5.Select Category: Billing/Purchasing or Account Management  6.Select Platform: PC  7.Click Find solution  8.Scroll down and click I still need help  9.Click Chat Now to chat with a Game Advisor