sims4 stuck on load screen

[rappack543]

hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhheeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeellllllllllllllllllllllllllllllllllllllppppppppppppp

[EA_Darko]

@rappack543 If you require assistance then you will need to provide some information as to the issue affecting you?

On what screen are you facing the issue, is it the initial game loading screen or when you try to launch a game?

Have you any mods installed, if so can you remove them and then try to play the game again to see if it helps?