Re: sims3 won't install

by puzzlezaddict
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Original Post

sims3 won't install

★★★ Newbie

recently bought sims3 starter pack, installed the first disk, origins installed, and when i try to install sims, i get an error code. new computer, windows 10.  Please help

 

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>SetupNew\setup.cpp (143)
PAPP:
PVENDOR:
PGUID:
$15.0.0.498
@Windows Vista Service Pack 0 (9200)
IE Version: 9.11.17134.0
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OK
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Re: sims3 won't install

@strobel_25  That's a strange error.  Do you get a different error on-screen when you try to install?  If so, it would be helpful if you could take a screenshot of the message.  And if you're trying to run Origin or install in compatibility mode, that's not necessary and could just cause more issues.  Sims 3 installs and runs fine in Windows 10.

 

Also, is there a reason you don't want to download the game directly from Origin?  If you've registered your codes, there's no reason you need the discs at all.  It would be less complicated, and you also wouldn't need to insert a disc to play.

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I don't work for EA. I'm just trying to help fellow players with their games.
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