sims

[mj_lover0711]

My sims 4 wont update, In the gallery when I'm try to download sims or a house it says this was made in an updated version of the game update now but it wont update. I've restarted EA, my computer, and shut my computer off over night, but it wont update.

[puzzlezaddict]

@mj_lover0711  From your screenshot, it looks like you are in fact one game version behind.  Please clear Origin's cache:

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

then repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  Then right-click and select Update.

If this doesn't help, let me know what antivirus you use.