sims wont launch after july 2020 update

[ToxicEternity29]

hey guys! my game wont open after the newest update (July 2020). I just bought knifty knitting and i really wanna play my game any solutions?

[roberta591]

@ToxicEternity29  First thing to try is open Origin game library. Right click on the game icon. Click repair. After repair completes try game. If your computer is a pc please post your computer's dxdiag.

[ToxicEternity29]

I tried that and I also took out all my mods then launched to see if that was the problem and still everytime I launch it it crashes my whole computer and I have to restart it

[puzzlezaddict]

@ToxicEternity29  As mentioned, a dxdiag would be great.  You can run one and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/