sims orgin

by Tahliajrocks
Reply

Original Post

sims orgin

★★★ Newbie

okay so i have the simss 4 game but i dont remeber my username or password to my origin account but i really want to play it can i just changes my username somehow or is there no point??

Message 1 of 3 (134 Views)

Re: sims orgin

Champion (Retired)

@Tahliajrocks 

 

You need to contact Support. https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical-support

---------------------------------------------------------------------------------------
Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
Message 2 of 3 (124 Views)

Re: sims orgin

Hero (Retired)
@Tahliajrocks

Instead of your username use your the e-mail address, which you gave when registering the game.
Try all the old emails you might have used. If it will be accepted click on the "Forgot my password" below and follow the instructions

You can go to https://help.ea.com/en-us/help/account/accidental-second-ea-account/ and follow the steps to recover the old account. If none of that works, click on the "contact us" on that page and a customer service agent may be able to help you track down the account.

I don't work for EA
Message 3 of 3 (123 Views)