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sims 4

by SplashSpIash
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Original Post

Re: sims 4

Hero
@SplashSpIash Could you test if the suggestions here help you: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Int...

completely disconnect your Internet to see if that's also your issue.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 11 of 20 (227 Views)

Re: sims 4

★★★★ Novice
@crinrict I've done everything support guy said and still nothing fixing this problem
Message 12 of 20 (216 Views)

Re: sims 4

Hero
@SplashSpIash So you have low fps even if you completely disconnect your internet ? Not just play offline but really disconnect.

This is just to find out if that's your issue at all.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 13 of 20 (208 Views)

Re: sims 4

★★★★ Novice
@crinrict yea still getting low fps when i do that
Message 14 of 20 (205 Views)

Re: sims 4

Hero

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly. 

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 15 of 20 (190 Views)

Re: sims 4

★★★★ Novice

Here's the DxDiag

Message 16 of 20 (166 Views)

Re: sims 4

[ Edited ]
★★ Pro

@SplashSpIash

Open your laptop to get at your fans and clean everywhere as thoroughly as possible with compressed air.
If you can not do it - please give your laptop to the service for cleaning
It is a solution from the forum  Blizzard.
https://us.forums.blizzard.com/en/overwatch/t/resolved-massive-fps-lag-game-impossible-to-play/31233...
It lasted some time before they came up with this solution. On the way, they reinstalled the drivers, searched for problems in the software and so on ... and the solution was so simple.

I don't work for EA

Message 17 of 20 (130 Views)

Re: sims 4

★★★★ Novice
@kreatora I have a desktop and I've already fully cleaned it last week
Message 18 of 20 (99 Views)

Re: sims 4

@SplashSpIash  If you're still troubleshooting this issue, please try updating your graphics card driver.  There's a newer one that was just released a week ago.  Someone playing a different game on a 1070 was getting constant crashes and solved them by manually updating from the Nvidia site; apparently, GeForce Experience wasn't reporting the existence of the newest driver.  You can grab it from here:

 

https://www.nvidia.com/Download/index.aspx?lang=en-us

 

If that doesn't help, some hardware monitoring may be in order.  Let me know, and I'll post instructions.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 19 of 20 (63 Views)

Re: sims 4

@SplashSpIash   The biggest problem you have is your system drive (CStandard smile does not have enough free space and the system is choking trying to move data around to make room for more data. And if you have 2 monitors hooked up there is a real traffic jam on the data bus. IMO I would recommend nothing less then 500Gb (more would be better) for a system device in a gaming computer. 13.8 free space is not enough space.

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 20 of 20 (57 Views)
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