July 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.53.115.1020
What expansions, game packs, and stuff packs do you have installed? Holiday Celebration, Get to Work, and City Living
Steps: How can we find the bug ourselves? idk
What happens when the bug occurs? The game is not using my gpu at all and I've tried just about everything i can find that people say have fixed this issue. I have a 1070 and an i5 4600k with 18gb of ram. My gpu runs other games just fine but for some reason sims 4 just won't use it properly idk. What do you expect to see? my fps to best a constant 60
What do you expect to see? my gpu to actually get used like every other game can do
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.53.115.1020
What expansions, game packs, and stuff packs do you have installed? Holiday Celebration, Get to Work, and City Living
Steps: How can we find the bug ourselves? idk
What happens when the bug occurs? The game is not using my gpu at all and I've tried just about everything i can find that people say have fixed this issue. I have a 1070 and an i5 4600k with 18gb of ram. My gpu runs other games just fine but for some reason sims 4 just won't use it properly idk.
What do you expect to see? my fps to best a constant 60
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
July 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2019
Please try the steps I have posted on this previously, they should help ensure your GPU is used when playing:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-1050-ti-help/m-p/7185788#M128100
Let us know if that is not the case, thanks.
July 2019
I've used open hard monitor to see if my gpu is being used and it stays at like 2 percent
July 2019
I've already tried that and many other peoples solutions but none have worked. i feel like i tried everything i can find
July 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2019
July 2019 - last edited July 2019
@SplashSpIash wrote:
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce GTX 1070
Name (database): NVIDIA GeForce GTX 1070 [Found: 1, Supported: 1]
This part.
This means the game is using your card just fine.
If you have lag issues, it has another reason.
Could you describe the exact symptoms you're seeing other then GPU usage ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2019
July 2019