sims 4

[1500469]

I accidentally bought sims 4 on the wrong account a while ago. I have played the game because I wasn't able to buy it again on the right account. I want to know if I can possibly get it switched to the right account. Also on the account I thought I bought it on, I purchased sims 4 on xbox on that account and I think it's stupid that if I buy it on the same account but on a different platform, why can't we just already have the game on that account without having to buy it again.

[crinrict]

Hi @1500469

you can try contact support and they should be able to merge the two accounts. 

Game advisors can be found through live chat or call-back

Click on this this link for fast finding https://help.ea.com/en/contact-us/ 

In Details here: How to contact a Game Advisor

As for your comment: Yeah, that would make life easier but unfortunately that's not how it work but as they are totally different platforms, it's treated as a separate game.