sims 4

[ya77]

 i bought sims 4 but i dont like it i want to return the game but game stop dont get refund because i dowloaded sims 4 and use the code i want if you tell me how i get my money back thx 

[crinrict]

Please contact a game advisor

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page