sims 4 wont launch

[maiseyjenkins]

ive repaired my game a few times but when i hit play in origin it closes the origin screen like the game is going to open but nothing happens. i open the tab again and i can hit play again. 

[puzzlezaddict]

@maiseyjenkins  Please run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Please also let me know what antivirus you use.