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sims 4 will load forever

by realdyxn
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sims 4 will load forever

★★ Newbie

Every time I open the sims 4 and hit play the game will load forever and if I hit new game it just goes black. Do you have any idea what to do?

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Re: sims 4 will load forever

Champion

@realdyxn 

 

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

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